Everyone knows how it works in the big waiting room just off the street. There’s no reception desk in Dr Al Asadi’s surgery, so you just find a spot, and make sure you’ve noted who is there already. People come from all over, though the surgery has nothing obvious to recommend it. Anna-Louise Milne charts the silent cues and halting accounts that constitute the everyday choreography of care in a world where the rules are anyone’s guess and everyone’s business.

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